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Request refills online.
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Call our stores and use the automated Refill Telemanager System. Click here for instructions.
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Transfer your prescription to the Kelsey Pharmacy. Click here to complete the form.
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Welcome to the Kelsey Pharmacy! For more than 25 years, we have maintained a reputation for excellence in patient care. Our pharmacies are located right inside 12 Kelsey-Seybold Clinic locations. Our pharmacies stock over-the-counter products like the big stores, but offer the personal touch of your local corner drugstore. We dedicate ourselves to your medication management.
We have 12 convenient locations throughout the greater Houston area.
When you choose the Kelsey Pharmacy, you'll discover:
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Refills. Click it and get it, or use our automated Refill Telemanager System. Call it in by noon, and it's ready by 5 p.m.*
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One-stop shopping for your pharmaceutical and over-the-counter product needs.
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Quick A Doctor-Pharmacist partnership to ensure that you receive quality care and copay management and friendly, knowledgeable pharmacists to answer your questions.
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An assortment of over-the-counter products, health and beauty care items, and vitamins.
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We stock most foreign travel medications - we can make sure you are ready to see the world!
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We are able to supply your needs for Orthopedic products such as braces, bandages, splints and aircasts.
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We accept most prescription plans and offer assistance with your health insurance plan.
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We honor our competitors' prices on over-the-counter products.
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Many specialty drugs, including injectables, are commonly stocked and available.
* must have valid refills
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There are two ways to request a refill:
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Use our secure Online Prescription Refill form.
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Call our stores and use the automated Refill Telemanager system. You can even check to see if your prescription is ready.
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When you call our pharmacy, the Refill Telemanager system will answer your call. Once connected you will be prompted to key in prescription requests on your touch-tone phone. To use the automated refill order system:
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Call the pharmacy phone number printed on your bottle or click here for pharmacy phone numbers and locations.
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Listen to the options. Some stores have both English and Spanish options. If the store you are calling has this option, choose 1 for English and 2 for Spanish.
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Next, press 1 to request a refill. Enter the digit prescription number. If your prescription number has 8 digits, you will need to enter the last 6 digits only.
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The Refill Telemanager repeats the prescription number back to you. Press 1 to verify the number.
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To refill another prescription, press 1. If you do not have more refills, press 2.
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Enter your phone number in case the pharmacy needs to contact you for any reason
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Press 1 if you want to leave additional information, 2 if you do not. The Refill Telemanager will inform you of the time the pharmacy expects to complete your refill order.
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If you call to check on the status of your prescription refill, press 3.
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If you would like to leave a message, press 4. At the end of the message, be sure and press 1 to save your message.
Kelsey-Seybold Pharmacists are your resource for information on your medications and side effects. We employ 18 professional Pharmacists with more than 300 years of combined pharmacy experience. Our Pharmacists and pharmacy employees are knowledgeable, and ready to answer any questions you may have about your health care needs. Our pharmacists participate in Diabetes Education, Immunizations and Research Studies. See Our Clinic Pharmacy Locations
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Complaints against the practice of pharmacy may be filed with the:
Texas State Board of Pharmacy
333 Guadalupe, Suite 3-600
Austin, Texas 78701
512/305-8000
www.tsbp.state.tx.us
To receive a complaint form call:
800/821-3205 or 512/305-8080 (in Austin) (recorded information only)
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